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FAQ

  • Hotel / Guest rooms

    Can I smoke in the room?

    All 9 buildings are non-smoking.
    This cottage is surrounded by forests, each cottage is made of wooden materials.
    Please, please acknowledgeContinue reading
  • Hotel / Guest rooms

    Can I do the Internet?

    From November 2018, we introduced wireless LAN equipment and completed the entire building.
    Please see the information for each room for theContinue reading
  • Hotel / Guest rooms

    Is it okay with a noise?

    It is okay with other customers and within the range not to annoy the neighbors.
    However, the voice and others will sound at night.
    Thanks tContinue reading
  • Hotel / Guest rooms

    Is there a lot of insects?

    Since this facility is surrounded by mountains, I think that there are many types of insects compared to the city center etc.
    Popular insectContinue reading
  • Hotel / Guest rooms

    Check-in / check-out time

    ●Check-in is from 3 pm to 7 pm.

    If it is likely after 7 pm, please contact us.
    Forest Village manager of the Forest Village, after 7pm, reContinue reading
  • Hotel / Guest rooms

    About change after booking

    A: Number of people change
    If you change only the number without changing the building type, it is possible until the previous day.
    SubstanContinue reading
  • Hotel / Guest rooms

    I'd like you to send me a brochure?

    Regarding the information on the nine cottages in our facility, we will inform you on this official website in detail with the greatest numbContinue reading
  • Hotel / Guest rooms

    About cancellation

    The provision of the cancellation fee also changes according to the staying day.
    Please make a reservation after your stay is secure.

    WaitiContinue reading
  • Hotel / Guest rooms

    About staying on the day

    It is possible if there is room available on the day you wish to stay.

    However, especially in the days before the holidays and high seasonsContinue reading
  • Hotel / Guest rooms

    Cancellation due to natural disaster etc.

    Basically, it is deemed impossible for us to stay only when we are in a state of a road closure or a cancellation in all of expressways, ordContinue reading
  • Hotel / Guest rooms

    What is the contact address for emergencies such as nighttime?

    Regular reservations and reception etc are up to 21 o'clock, but staff are always resident about administrative work.
    Please inform us in thContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0967-44-0535